Meet PIA (Phoenix Contact Intelligent Assistant), the AI-powered assistant designed to make your interaction with Phoenix Contact easier, faster, and more convenient. Whether you’re exploring products, checking availability, or managing orders, PIA ensures you have the right information at the right time. With a focus on improving your productivity, PIA combines AI-powered insights with reliability to deliver a smooth, user-friendly experience, backed by live chat support for extra confidence.
Quick access to product availability information or minimum order quantities. All users can view general availability and shipping information, while authorized customers also get stock and detailed shipping information. Simply ask PIA for the needed information by writing the question in the chat and providing the article number of the product you are asking for.
Ask for product attributes, differences between products, links to downloads, certificates and even accessories or links to mating parts, all in one place. Simply ask PIA for the needed information by writing the question in the chat and providing the article number of the product you are asking for.
Ask for usage of several tools like Cross Reference Search, EPLAN, Product Compliance Reports, Returns & Repairs, My Orders, and My Quotes & Contracts. PIA will guide you to the right place.
We appreciate your feedback! Use the menu in the upper right corner of the chatbot to share your thoughts and help us improve the chatbot.
During business hours, live chat support with experts is available. Inquiries outside business hours are forwarded with a support ticket created by PIA so your question is never left unanswered.
