Important things to note
You can help us speed up the returns process by completing the following steps
- You can request a return goods authorization number by phone or email.
- When returning your item, please enclose the return delivery note provided with your registration. The returned item should be sent back to the address indicated on the return delivery note.
- The return goods authorization number must be clearly visible on the packaging.
Our focus is on providing excellent service and building customer confidence
Competent and personal assistance from the experienced service team
A central point of contact for all inquiries regarding repairs and complaints
We offer a repair or exchange service for defective products
In certain cases, a loan device will be available to you during the repair process