A look at the Device Management Service dashboard

Core Smart Service on Proficloud.io

The “Device Management Service” Smart Service on Proficloud.io enables the connection of hardware natively or via a gateway. Devices are connected via a UUID. The DMS Basic add-on extends the functions with a device group feature, status-based alerting, and remote transfer of applications.

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Advantages of the Smart Service: DMS

  • Structured overview of device information as a digital nameplate, including device type, serial number, and installed firmware and hardware version 
  • Easy detection of errors and warnings with the traffic light system
  • Detailed information via device protocols
  • Assurance of high security standards through regular firmware updates, including direct update function in the service itself
  • Easy integration of smart devices from Phoenix Contact into Proficloud.io

DMS functions

Representation of all registered devices with interactive map:

Devices that already have a position are displayed on the map to the right of the device list. The map markers show the current status of the device. Clicking one of the map markers opens the corresponding device in the device list. 

Retrieval of device information and enhancement with individual information:

The device provides users with important information that is sent directly from the device: device type, serial number, and hardware version. 

Monitoring the state of health of the registered device:

The Device Management Service can be used to monitor the state of health of a connected device using the information provided by the device. 
There are six different status messages that indicate the state of health of a device.

Remote firmware update for devices with a native connection to Proficloud.io:

With the Device Management Service, it is possible to update the firmware of selected devices with a native connection. The firmware update process can be initiated individually for each device and runs through different stages. 

Storage of all device logs sent by the device:

Users can save the log entries of the device to Proficloud.io and export them as a CSV file if required. The log entries are marked in accordance with criticality. This system also follows a traffic light with the changes already described. 

Display and assignment of devices and data:

In the Device Management Service, users can set the course for other Smart Services. They can, for example, activate the sent metrics to make them available in the Time Series Data Service. Metrics: A data stream, also known as a variable or tag - e.g., a temperature value that is sent by the device every five seconds. 

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Advantages of the Smart Service: DMS Basic add-on

  • Monitoring various Phoenix Contact hardware and third-party devices via add-on to the Device Management Service
  • Targeted notifications with individually configurable recipient lists for email notifications
  • Easy, fast use with the intuitive user interface
  • Ideal extension for all PLCnext hardware users through simple app updates: application updates without VPN or from the home office

DMS Basic add-on functions

Application update:

The DMS Basic add-on can be used to remotely transfer applications created with the PLCnext Engineer to an Axioline controller. Both the roles and the permissions on the device are taken into consideration to ensure that unauthorized persons cannot execute application updates. 

Email notifications based on the health status of a device:

Devices that have been assigned a subscription of the DMS Basic add-on can use the integrated alert system. 

Remote firmware updates:

Firmware updates can be executed remotely and automatically using the DMS Basic add-on. The DMS Basic add-on helps to ensure that the firmware of the installed devices is always up to date - without manual entries. A short setup is sufficient. The firmware is always up to date and does not pose a security risk.