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Service and support Services and support available from Phoenix Contact

Benefit from the comprehensive service and support that is available for our products and solutions. We will provide you with support throughout the entire lifecycle as well as in all phases of your project.

Benefit from our many years of industry and product expertise, our outstanding global logistics network, and our expert advice.

Technical Service
Email: us-technicalservice@phoenixcontact.com
Phone: (800) 322-3225

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Product Compliance

The choice is yours: Use one of the available options for voluntary disclosure, network with others, or contact your dedicated contact person.

Contact and collaboration

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Product help
With the product help, we would like to provide you with easy access to our knowledge.
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Contact
Contact
Personally or digitally: We are nearby and here for you!
Contact Us
PLCnext Community
Become a member of the PLCnext community
Discuss your ideas and experiences.
To the PLCnext community
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Product changes and discontinuations
Always up to date: We will notify you of any changes in our product portfolio.
Learn more about the PCN/PDN service

Product and project services

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Adapting and developing products
From minor changes to completely new product developments, the Phoenix Contact Solutions Center provides the appropriate service for you. Benefit from our extensive knowledge and outstanding design-in expertise. We work with you to design your ideal solution.
Find out more about our wide range of customer-specific solutions
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Configurators
Configure the desired item version in just a few clicks. To this end, numerous configurators support you in finding the right product or the right solution for your application, and to tailor these to your requirements.
Overview of all configurators
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Customized new products
Do you want to completely redevelop device connections or electronic housings? Design the innovation of tomorrow with Phoenix Contact. We will support you throughout the product lifecycle, from the initial idea right through to realization.
Develop your tailor-made product
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Product Security Incident Response Team (PSIRT)
Reaction to potential security vulnerabilities, cyber incidents, and other cybersecurity issues.
More about the Product Security Incident Response Team (PSIRT)
CAE data for PCB engineering
CAE data for PCB engineering
Use design-in-capable ECAD data downloads in more than 20 formats for the most common CAE systems for more than 7,000 PCB connectors.
More information on CAE data for PCB engineering
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Excellent services for device manufacturers
Let digital services simplify your device design process. As a partner to device manufacturers, Phoenix Contact supports you in the design-in process all the way to the development of customized connection and housing solutions.
Discover all the services we offer for your device design
Find the appropriate distributor in our global network
Find your distribution partner
Benefit from our global distribution network.
Find distribution partner
Custom assemblies
Custom assemblies
Reduce assembly time, inventory, and wiring errors with simple single part number ordering and guaranteed on-time delivery.
Request brochure and services
Search for Phoenix Contact System Integrator
Search for Phoenix Contact System Integrator
Phoenix Contact’s diverse group of system integrators has access to the tools, training, and resources to successfully implement our full product portfolio.
Search for Phoenix Contact System Integrator
Looking for Process Automation Partners?
Looking for Process Automation Partners?
Find a Phoenix Contact Process Automation Partner near you.
View listing
Certified Niagara Partner
Search for Certified Niagara Partner
In effort to bring our customers a premier support experience, Phoenix Contact has established partnerships with both distributors and system integrators experienced with servicing the building automation industry.
Search for Certified Niagara Partner
Resources

Resources

Industry insight, product discussion and in-depth analysis written by our leading product experts.

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Digital business

Find out here how you can optimally integrate data from Phoenix Contact into your digital business processes. Efficiently, transparently, and intelligently.

Find out more about digital business