Cloud Client for remote maintenance of machines

Cloud Clients Secure remote maintenance of machines

The Cloud Clients connect your machines to the mGuard Secure Remote Service securely via the Internet and allow inexpensive and scalable remote maintenance throughout the world. They provide machine builders and systems manufacturers with a simple and operationally secure solution without the need for specific expert knowledge in network technology or VPN technology.

Your advantages

  • High security with turnkey VPN infrastructure (IPsec)
  • Inexpensive entry into cloud-based remote maintenance
  • Easy startup with configuration wizards in the cloud
  • Local control of remote connection with a connection for a key switch
  • Startup on the device via web interface or SD card
Three Cloud Clients for secure remote maintenance

Cloud Client product family

Cloud Clients – versions for any application

The CLOUD CLIENT 1101T-TX/TX is the most attractively priced version and uses a WLAN port that is directly connected to the operator network in the system. With just one click, you can configure whether the firewall prohibits any communication between the operator and machine network or whether this communication ought to be possible.

The CLOUD CLIENT 2002T-WLAN uses an existing WLAN infrastructure for communication. If the device is connected to the guest WLAN, it is even possible to logically decouple the machine builder’s and the operator’s network.

The TC CLOUD CLIENT 1002-4G… cellular communication versions for the European and North American market do not just decouple remote maintenance access physically from the operator network, but also allow the system to be installed anywhere.

The CLOUD CLIENT 2002T-4G EU and CLOUD CLIENT 2102T-4G EU WLAN variants for the European market, on the other hand, offer other connectivity options in addition to the cellular interface for full flexibility in connecting the system on site. Whether via the operator network, cellular communications, or WLAN.

Service technician during cloud-based remote maintenance

Secure remote maintenance with the mGuard Secure Remote Service

Easy connection to the mGuard Secure Remote Service

The mGuard Secure Remote Service is a turnkey remote maintenance platform. With its help, machine builders can dial in to a machine from the office or in the field with one click. The configuration assistants allow secure commissioning without the need for detailed knowledge on creating certificates or IPsec tunnels.

Cloud Client configuration
Cloud Client configuration YouTube

Video YouTube video on how to configure Cloud Clients

Do you want to find out more about how to configure Cloud Clients but would rather not read a great deal of text? Then simply watch our video on the topic.

In the demo, we show how to configure the Cloud Client, the industrial VPN gateway to the mGuard Secure Remote Service.

Schematic drawing with key switch

Total control with key switches

The Cloud Client signal output allows connection status signaling, for example to a controller or, with the help of lights, for the on-site personnel.

The digital input for establishing the remote connection, on the other hand, guarantees maximum control for the system operator. In the event of any necessary maintenance, the operator can thus grant temporary access to the machine builder. A key switch, for example, which also prevents remote access being opened accidentally, is ideal for this.

The Cloud Clients with extended temperature range can also be used for outdoor systems beyond the production halls. This extends the flexibility of the devices even further.

Overview of Cloud Clients with WAN, WLAN, and cellular interface

Cloud Client with WAN interface

Cloud Client with WLAN interface

Cloud Client with cellular interface

Cloud Client with cellular interface

Product designation CLOUD CLIENT 1101T-TX/TX CLOUD CLIENT 2002T-WLAN TC CLOUD CLIENT 1002-4G TC CLOUD CLIENT 1002-4G VZW
External network Operator network via Ethernet Operator network via Ethernet or as a WLAN client Cellular network for the European market Cellular network for the North American market (provider Verizon Wireless)
Technology 100 Mbps Wi-Fi IEEE 802.11 a/b/g/n 4G with 3G and 2G fallback 4G
Local interface 1 x LAN, 1 x WAN 1 x LAN, 1 x WAN, or 2 x LAN (configurable) 2 x LAN 2 x LAN
Signal contact for remote maintenance connection Yes Yes Yes Yes
Digital input for establishing connection (key switch) Yes Yes Yes Yes
Temperature range -40°C ... +70°C -40°C ... +70°C -40°C ... +70°C -40°C ... +70°C
Item number 1221706 1234360 2702886 2702887
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Overview of other features

Cloud Client with cellular interface

Cloud Client with cellular interface

Cloud Client with cellular interface

Product designation TC CLOUD CLIENT 1002-4G ATT CLOUD CLIENT 2002T-4G EU CLOUD CLIENT 2102T-4G EU WLAN
External network Cellular network for the North American market (provider AT&T) Operator network via Ethernet or cellular network for the European market Operator network via Ethernet, as a WLAN client, or a cellular network for the European market
Technology 4G with 3G fallback 4G with 3G and 2G fallback 4G with 3G and 2G fallback, Wi-Fi IEEE 802.11 a/b/g/n
Local interface 2 x LAN 1 x LAN, 1 x WAN, or 2 x LAN (configurable) 1 x LAN, 1 x WAN, or 2 x LAN (configurable)
Signal contact for remote maintenance connection Yes Yes Yes
Digital input for establishing connection (key switch) Yes Yes Yes
Temperature range -40°C ... +70°C -40°C ... +70°C -40°C ... +70°C
Item number 2702888 1234355 1234357
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