After-sales-service
Only customers who are satisfied with the handling of a complaint come back again. Reason enough for us to maintain the highest possible standard of after-sales service. Because service and trust are our focus.
- ideal solution thanks to a flexible offer: we find the best way among many options
- competent and personal support from experienced employees
- from one source: one department for all complaints
Contact
Do you have a technical question about a product? Do you need information about connection options or application conditions? Which configuration is the best? Is your product not functioning as desired?
Our staff is at your service!
PHOENIX CONTACT B.V.
Hengelder 56
6902 PA Zevenaar
P.O. Box 246
6900 AE Zevenaar
VAT number : NL854098446B01
Chamber of Commerce number : 60875097
IBAN number : NL55DEUT0265192161
Client Center
Our Client Center department is your point of contact for all questions about orders, deliveries and pricing. You can also contact the Client Center for expert advice on our products.
Our staff can be reached on weekdays between 08.00 and 17.00 on tel. +31 (0)316 59 17 20 or by email sales@phoenixcontact.nl.
We are reachable! Calamities/malfunctions
In situations of emergencies and/or breakdowns, we are available 24 hours a day, 7 days a week on tel. +31 (0)316 59 17 20.
Outside office hours you will automatically be connected to our Calamity Service Center, after which we can support you in case of malfunction or emergency delivery.