Get in touch with us We are at your service
Select the desired contact.
- Call or email us
- Use our contact form
- Give us feedback
Contact by phone
Do you have a technical question about a product? Do you need information about connectivity or application requirements? Which configuration is best? Is your product not working as desired? Our employees are ready to help you!
Our Client Center is your point of contact for all questions about orders, deliveries and prices. You can also contact the Client Center for expert advice on our products.
We are available 24 hours a day, 7 days a week in case of emergencies and/or malfunctions. Outside office hours you will automatically be connected to our Emergency Service Center, where we can support you in case of a breakdown or urgent delivery.
| Opening hours | Phone number | |
|---|---|---|
| Client Center | Our employees are available on working days between 08.00 and 17.00 hours | +31 (0)316 59 17 20 |
| Emergencies / Malfunctions | Outside office hours you will automatically be connected to our Emergency Service Center | +31 (0)316 59 17 20 |
| Holidays 2025 | We are closed on 21. April / 5. May / 29. May / 30. May / 9. June |
E-mail contact
Please use the email addresses below for efficient and fast handling of your message.
| What to use it for | |
|---|---|
| orderverwerking@phoenixcontact.nl | To order your materials via e-mail, you can also order directly online via our eshop |
| eshop@phoenixcontact.nl | Request a new user account / deactivate existing user account |
| eshop@phoenixcontact.nl | Request user management functionality for a user account |
| eshop@phoenixcontact.nl | Link user account to your customer number |
| eshop@phoenixcontact.nl | Request an overview of all Phoenix Contact eshop users within your organization |
| sales@phoenixcontact.nl | General mail address, also for questions about and/or changes to your order |
| support@phoenixcontact.nl | Technical questions about how a product works |
| support@phoenixcontact.nl | Challenges when setting up our products |
| support@phoenixcontact.nl | Technical deviations where one of our technical colleagues can provide support |
| academy@phoenixcontact.nl | Knowledge questions regarding Phoenix Contact products |
