Our Annual Stock Take will take place from Thursday the 23rd November to Friday 24th November. If you have an order due to ship on either the Thursday or the Friday – These orders should, where stock is available, ship on Wednesday the 22nd November or Monday 27th November.

Please note: our annual stock take will take place during 28-29th November. No orders will be shipped during this time. Thank you for your understanding.

Our offices will close for the Christmas period on Tuesday 23rd December at 17.00 and re-open on Friday 2nd January 2026 at 08:30

The last shipment out of Telford to customers will be on Friday 19th December
For UK stock, customers must place their manual E-mail orders by 4.30pm Wednesday 17th December at the latest.
Online orders must be placed by 12 noon on Thursday 18th December.
Any orders placed after 12 noon on Thursday 18th December may not be shipped in 2025.

Our annual stock-take will take place on 24-25th November. No Orders will be shipped on these days, please plan your orders accordingly. We apologise for any inconvenience this may cause.

Live chat will be live on 6th May. Look out for the pop up at the bottom of the page.

We are always developing ways to work together better with our customers, but to do this we also need to build and strengthen our relationships internally.

Our offices will be closed from 11.00am Thursday 17th July until 12.00pm Friday 18th July 2025 for a team building event.

Please email info@phoenixcontact.co.uk and we will contact you upon our return. Thank you for your understanding.

Please note: We will be completing our annual stocktake on 27-28th November and will be unable to ship orders on these dates. We apologise for any inconvenience caused.

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Global communication with machines

Communicate with machines worldwide Due to the global use of machines, reliable communication is of significant importance in avoiding expensive on-site service actions. Modern production concepts rely on the exchange of data between various manufacturing processes and machines. As a fast communication standard, Industrial Ethernet plays an important role in enabling integrated communication between the office area and the production level.

Tablet showing the state of a machine via remote signaling

Overview of global communication with machines

Interactive image map: Global communication with machines

Worldwide networking of machines

Network machines together worldwide. This allows you to record and exchange production data regardless of location. This gives you a global overview of production data such as machine status and capacity utilization, allowing you to optimize your production capacities.

Secure data exchange

Protect your machines and your network against unauthorized access by people or malware. This can prevent machine breakdowns, sabotage, or data loss, which otherwise can cause substantial economic damage.

Remote service

Reduce expensive downtime with remote service and increase the availability of your machines. Save on worldwide service calls since remote machines and systems can be serviced and accessed remotely. In addition, you can easily schedule and perform maintenance and repair cycles remotely.

Data-driven development optimization

Obtain valuable information on operation, utilization, and malfunctions throughout the machine life cycle. Use this data to optimize your machines and to drive new machine developments.