Our Annual Stock Take will take place from Thursday the 23rd November to Friday 24th November. If you have an order due to ship on either the Thursday or the Friday – These orders should, where stock is available, ship on Wednesday the 22nd November or Monday 27th November.
Please note: our annual stock take will take place during 28-29th November. No orders will be shipped during this time. Thank you for your understanding.
Our offices will close for the Christmas period on Tuesday 23rd December at 17.00 and re-open on Friday 2nd January 2026 at 08:30
The last shipment out of Telford to customers will be on Friday 19th December For UK stock, customers must place their manual E-mail orders by 4.30pm Wednesday 17th December at the latest. Online orders must be placed by 12 noon on Thursday 18th December. Any orders placed after 12 noon on Thursday 18th December may not be shipped in 2025.
Our annual stock-take will take place on 24-25th November. No Orders will be shipped on these days, please plan your orders accordingly. We apologise for any inconvenience this may cause.
Live chat will be live on 6th May. Look out for the pop up at the bottom of the page.
We are always developing ways to work together better with our customers, but to do this we also need to build and strengthen our relationships internally.
Our offices will be closed from 11.00am Thursday 17th July until 12.00pm Friday 18th July 2025 for a team building event.
Please email info@phoenixcontact.co.uk and we will contact you upon our return. Thank you for your understanding.
Please note: We will be completing our annual stocktake on 27-28th November and will be unable to ship orders on these dates. We apologise for any inconvenience caused.
Optimized wire preparation and wiring
ARKA Smart Parcel Lockers relies on automated solutions to speed up production. Together with Phoenix Contact, the company has optimized wire preparation and wiring. This has increased productivity by up to 50%.
Customer profile
ARKA Smart Parcel Lockers (Brașov, Romania)
ARKA Smart Parcel Lockers was founded in 2007 and is a Romanian technology company based in Brașov. The company has evolved from a supplier for the automotive and aviation industries to a developer of cutting-edge technologies for courier, postal, and retail companies. Today, ARKA Smart Parcel Lockers produces intelligent locker systems for international markets. Production is highly automated and comparable with Western European standards. ARKA Smart Parcel Lockers is continuously investing in technology to further increase capacity and ensure quality.
The challenge
Due to rapid expansion and urgent orders, ARKA Smart Parcel Lockers was faced with a major challenge: The wiring process was slow, manual, and error-prone. Electricians performed all the steps – cutting, stripping, crimping, and marking – manually. This took a lot of time and led to delivery delays. In addition, with no standardized wire identification in place, both mounting and on-site maintenance proved challenging.
The worker assistance system from Phoenix Contact has increased productivity significantly. One electrician now completes up to twelve lockers per shift instead of just eight, which was previously the case.
The solution
Together with Phoenix Contact, ARKA Smart Parcel Lockers implemented a software-supported modular solution. The worker assistance system was adapted to the specific requirements and consists of the CUTFOX 10 automatic cutting device, the CF 3000 automatic stripping and crimping device, a THERMOMARK E SERIES thermal transfer printer, and worker assistance software. The solution facilitates digital, efficient, and semi-automated wire preparation: • Software-supported and semi-automated wire preparation • Direct device control for wire processing and identification • Precise cutting, stripping, and crimping • Automated error-free marking of cables • Training provided by Phoenix Contact
50% increase in productivity in wire preparation and wiring
Summary
Results of the implementation of clipx WIRE assist
The introduction of the new workstation has fundamentally modernized the wire preparation and wiring process at ARKA Smart Parcel Lockers. Standardized and automated processes ensure maximum efficiency, shorter production times, and virtually error-free results. Precise identification enables complete traceability during mounting and maintenance. This allows service work to be carried out quickly on site. The solution makes sure that market requirements are reliably met and supports the company in delivering to tight deadlines. It ensures high quality standards and offers flexibility for individual project adaptations. The result is a fast, reliable, and transparent production process.
Close collaboration for higher production capacity
Smart parcel lockers in the mounting process
Software-supported worker assistance system for wire preparation
THERMOMARK E.SLEEVE for automated wire identification with shrink sleeve
ARKA Smart Parcel Lockers relies on the TRIO DC UPS for uninterruptible power supply
Detailed training for optimal familiarization
Software-supported modular workstation for wire preparation