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Service and support Services and support available from Phoenix Contact

Benefit from the comprehensive service and support that is available for our products and solutions. We will provide you with support throughout the entire lifecycle as well as in all phases of your project.

Benefit from our many years of industry and product expertise, our outstanding global logistics network, and our expert advice.
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Call us

We are here to assist you personally.

Phone

Address

Phoenix Contact S.A de C.V. (+52) 55 1101-1380 Lago Alberto No. 319 - Piso 9 Colonia Granada, Alcaldía Miguel Hidalgo México, MX Ciudad C.P. 11520
Phoenix Contact S.A de C.V. (Gratuito) 800 874 6364 (800 Line - toll free)

The choice is yours: Use one of the available options for voluntary disclosure, network with others, or contact your dedicated contact person.

Contact and collaboration

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Product help
With the product help, we would like to provide you with easy access to our knowledge.
To the product help
Contact
Contact
Personally or digitally: We are nearby and here for you!
Contact Us
PLCnext Community
Become a member of the PLCnext community
Discuss your ideas and experiences.
To the PLCnext community

Product and project services

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Adapting and developing products
From minor changes to completely new product developments, the Phoenix Contact Solutions Center provides the appropriate service for you. Benefit from our extensive knowledge and outstanding design-in expertise. We work with you to design your ideal solution.
Find out more about our wide range of customer-specific solutions
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Configurators
Configure the desired item version in just a few clicks. To this end, numerous configurators support you in finding the right product or the right solution for your application, and to tailor these to your requirements.
Overview of all configurators
Employee and customer discussing the visualization of a newly developed product
Customized new products
Would you like to completely redevelop device connections and electronics housings? Shape the innovations of tomorrow with Phoenix Contact. We will support you throughout the product lifecycle, from the initial idea right through to realization.
Develop your tailor-made product
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Product Security Incident Response Team (PSIRT)
Reaction to potential security vulnerabilities, cyber incidents, and other cybersecurity issues.
More about the Product Security Incident Response Team (PSIRT)
CAE data for PCB engineering
CAE data for PCB engineering
Use design-in-capable ECAD data downloads in more than 20 formats for the most common CAE systems for more than 7,000 PCB connectors.
More information on CAE data for PCB engineering
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Excellent services for device manufacturers
Let digital services simplify your device design process. As a partner to device manufacturers, Phoenix Contact supports you in the design-in process all the way to the development of customized connection and housing solutions.
Discover all the services we offer for your device design
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Services for marking solutions
Our services for all aspects of your printing and marking systems provide you with flexible solutions that can be individually tailored to your needs.
Go to the services for marking solutions
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Product changes and discontinuations
Always up to date: We will notify you of any changes in our product portfolio.
Learn more about the PCN/PDN service

Knowledge and information

Brochures
Brochures
Industry information, product discussion and in-depth analysis written by our leading product experts.
Download brochures
Presentations
Presentations
Presentations to customers are intended to broaden their knowledge and achieve competence and competitiveness.
Download presentations
Webinars
Webinars
Phoenix Contact is committed to providing first-class training.
Webinar Registration
Brochures and catalogs from Phoenix Contact

Catalogs and brochures

Our product portfolio and industry expertise in e-papers and as publications for download. You will find our main brochures and catalogs clearly sorted in accordance with segments and industries in this section.

To the catalogs and brochures
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Digital business

Find out here how you can optimally integrate data from Phoenix Contact into your digital business processes. Efficiently, transparently, and intelligently.

Find out more about digital business