Phoenix Contact in the Middle East
Phoenix Contact in the Middle East
Phoenix Contact's journey in the Middle East region began in the first years of the 21st century in 2003. We started with a small representative office in the central area of Dubai led by a qualified team who shared the company’s vision of building trusting and successful relationships. Speaking the same language and being locally present in the United Arab Emirates brought Phoenix Contact’s products and expertise into closer proximity to our clients and partners. With their support and cooperation, Phoenix Contact Middle East was the first manufacturer in the industry to establish a regional headquarters and distribution hub in 2008.
Data and facts
Phoenix Contact Middle East is an independent subsidiary with local management, sales, marketing, training, technical support, and logistics operations. Our growth journey over the past two decades is a testimony of our reliable presence in the region, and of the trust we have gained with our clients and partners in the Middle East.
- Company name: PHOENIX CONTACT Middle East FZ LLC
- Location: Dubai, United Arab Emirates
- Founded: June, 2008
- Employees: 54
Iyad Madanat PHOENIX CONTACT Middle East FZ LLC, General Manager
As General Manager of the Middle East Region, Iyad Madanat oversees the operations of our 3 subsidiaries located in Dubai, Abu Dhabi, and Cairo. With a master’s degree in electrical engineering, Iyad Madanat was appointed as General Manager of the Middle East subsidiary in 2010. His more than 30 years of operational experience includes working for international companies covering the Middle East, Northeast Africa, and the CIS Countries.
What we offer our customers
- Competent advice.
- Dedicated contact persons.
- A Customer Care Center takes that helps you find the right answers to your questions.
- A technical support, repair, and service center that provides customized solutions.
- High levels of local product availability and logistics services.
With three legal entities in the Middle East and over 50 highly qualified and experienced personnel located in 10 cities across the region, our team is there to support customers on their journey to a smart world. From Cairo to Lahore, and from Beirut to Dubai customers can experience Phoenix Contact products and solutions together with expert techno/commercial advice whenever it is required.
From our free-zone distribution hub in Dubai, our logistics teams ensure that customers are served promptly and efficiently, and constantly update our stock to meet the dynamic demands of the region.
Locations in the Middle East
PHOENIX CONTACT Middle East, established in Dubai (UAE) under TECOM in 2008, is a member of our expanding network of global sales subsidiaries and distribution centers. Our reliable presence in the region brings Phoenix Contact’s products and expertise into closer proximity to our clients and partners in the Middle East. Our highly trained and qualified sales, marketing, technical support, logistics, and operational teams are available to support and accommodate the growing demand of our clients throughout the area. The Dubai-based Free Zone entity acts as a regional distribution hub, and also provides value-added repair and assembly services for our products and solutions in the region.
PHOENIX CONTACT Middle East Warehouses A-11 and A-12 are located at the Dubai Production City which is an unfenced customs free zone area that has direct road connectivity to DWC Airport, JAFZA seaport and Dubai International Airport. Our logistics services are offered according to the market and customer requirements. In order to provide best and fast services to our valued customers, various best practices and corporate guidelines are being followed.
PHOENIX CONTACT Electrical Equipment Trading LLC was established in Abu Dhabi (UAE) in 2012. The company, which is located in Abu Dhabi Industrial City, aims to provide our customers with a closer local presence with improved technical and commercial support, a higher level of logistics services, and same-day product availability in many cases. The company is also licensed to provide oil field services and supplies.
PHOENIX CONTACT LLC, located in Cairo (Egypt), was established in 2019. With the local team which combines several years of technical and market development experience, we support our customers in this growing market to develop local solutions that address the growing demands for digitalization in the areas of infrastructure, water/wastewater, energy, and process industries.