Remote maintenance in the cloud

Remote maintenance in the cloud

mGuard Secure Remote Service

Turnkey remote maintenance.

With Internet technologies, you have the capability to establish connections to your machines and systems anywhere and at any time. To safeguard your network connections against interference and manipulation, Phoenix Contact provides products featuring state-of-the-art security mechanisms such as Virtual Private Networks (VPN), Deep Packet Inspection (DPI), and self-learning firewalls. This ensures the confidentiality, integrity, and authenticity of your data.

The mGuard Secure Remote Service securely connects service personnel and remote maintenance locations over the Internet. This industrial service provides operators, machine builders, and system manufacturers with a turnkey remote maintenance solution in the cloud.

Your advantages

  • Turnkey, industrial remote maintenance infrastructure
  • Easy startup with configuration wizards
  • Intuitive web interface operation
  • Compatible with all mGuard security appliances, TC Cloud Clients, and certified software VPN clients
  • Support for cellular devices such as Apple iPad and iPhone devices
  • Direct connection of PLCnext from Phoenix Contact possible
  • Reliable operation in high-availability data centers

Overview of remote maintenance systems

Remote maintenance  

Secure industrial remote maintenance with mGuard products

Secure industrial remote maintenance

mGuard products provide you with tailored security components for your automatic remote control solution. These robust and industrial security appliances include firewall, routing, and VPN functions to protect against malicious cyber attacks and inadvertent malfunctions. Furthermore, they enable secure remote maintenance via public networks. Phoenix Contact offers various hardware and software products, depending on the application: from DIN rail devices through portable hardware right up to 19″ devices, from security routers with integrated cellular interface through to central management software and the mGuard Secure VPN software client.

mGuard Secure Cloud  

Industrial remote maintenance in the cloud with the mGuard Secure Remote Service

Functional components of the mGuard Secure Remote Service

The mGuard Secure Remote Service uses security technologies such as IPsec VPNs and ensures the confidentiality, authenticity, and integrity of the data transmitted between devices. The industrial service is operated in high-availability data centers around the world (including in Germany) in accordance with the most stringent data protection standards. Particularly for small and medium-sized companies, the mGuard Secure Remote Service provides a reliable remote maintenance infrastructure as a needs-based and cost-effective service from the cloud.


C6 The Exchange
Calmount Park
Dublin 12
D12 XE18


Secure communication

Remote services with the mGuard Secure Cloud

TC Cloud Client

Configuration with the mGuard Secure Cloud