1. Home
  2. Service and support
Two employees working on concept creation

Service and support Services and support available from Phoenix Contact

Benefit from the comprehensive service and support that is available for our products and solutions. We will provide you with support throughout the entire lifecycle as well as in all phases of your project.

Benefit from our many years of industry and product expertise, our outstanding global logistics network, and our expert advice.

The choice is yours: Use one of the available options for voluntary disclosure, network with others, or contact your dedicated contact person.

Contact and collaboration

Man holding a tablet
Product help
With the product help, we would like to provide you with easy access to our knowledge.
To the product help
Contact
Contact
Personally or digitally: We are nearby and here for you!
Contact Us
PLCnext Community
Become a member of the PLCnext community
Discuss your ideas and experiences.
To the PLCnext community

Product and project services

Employee in a meeting with products
Adapting and developing products
From minor changes to completely new product developments, the Phoenix Contact Solutions Center provides the appropriate service for you. Benefit from our extensive knowledge and outstanding design-in expertise.
Find out more about our wide range of customer-specific solutions
A customer starting up a configurator on a laptop
Configurators
Configure the desired item version in just a few clicks. To this end, numerous configurators support you in finding the right product or the right solution for your application, and to tailor these to your requirements.
Overview of all configurators
Employee and customer discussing the visualization of a newly developed product
Customized new products
Would you like to completely redevelop device connections and electronics housings? Shape the innovations of tomorrow with Phoenix Contact. We will support you throughout the product lifecycle, from the initial idea right through to realization.
Develop your tailor-made product
Service employee
Product Security Incident Response Team (PSIRT)
Reaction to potential security vulnerabilities, cyber incidents, and other cybersecurity issues.
More about the Product Security Incident Response Team (PSIRT)
CAE data for PCB engineering
CAE data for PCB engineering
Use design-in-capable ECAD data downloads in more than 20 formats for the most common CAE systems for more than 7,000 PCB connectors.
More information on CAE data for PCB engineering
An employee and customer examining the visualization of a connector
Excellent services for device manufacturers
Let digital services simplify your device design process. As a partner to device manufacturers, Phoenix Contact supports you in the design-in process all the way to the development of customized connection and housing solutions.
Discover all the services we offer for your device design
A customer being handed a delivery containing a free sample from Phoenix Contact
Sample service for device connection
Order your personal sample for your device connection – easily, free of charge, and shipped directly to you. You can choose from more than 3,000 PCB terminal blocks, PCB connectors, or circular connectors.
How to quickly get your product sample
Woman tapping finger on a digital memo icon
Product changes and discontinuations
Always up to date: We will notify you of any changes in our product portfolio.
Learn more about the PCN/PDN service