Service and support

Service and support

We are there for you

Expert support for all aspects of products and services – directly on site, over the phone or here online.

Whatever the task ahead, the objective you want to achieve through a technological solution, or the products you would like to use, our specialists are always on hand no matter where you are.

With our flexible service concept, we provide support for any queries you may have regarding automation technology – from applications and systems to cyber security and safety. Our experts have comprehensive industry and technical expertise. This, in combination with Phoenix Contact's wide range of products, means we always have the right solution for you.

Consulting

Personal consultation  

Benefit from the expertise of our experts

We will be happy to advise you regarding the planning and optimization of your machine or system.

Application and system
Ideally matched to your application: we tailor controller, visualization, PROFINET or other protocols to meet your needs.

ICS security and Industrial Ethernet
Whether failsafe networks, concepts for secure remote maintenance for your machinery or high-performance wireless networks, we will work out the right solution for you.

Training and workshops

Exchange of specialist information  

Exchange of specialist information, tailored to your level of knowledge

Thanks to our comprehensive training packages and the expertise of our trainers, you are always kept right up to date.

Application and system
We have the right training package for you to answer any questions you may have about our control and visualization technology.

ICS security and Industrial Ethernet
Through instruction and practical training, we bring you and your employees up to speed on failsafe networks and the latest standards and directives.

Engineering

Engineering  

We assist you with the crucial phases of your project

Benefit from our experience and our network of project engineers and system partners in all phases of your project.

Application and system
We support you throughout the implementation of your system or partial application with Phoenix Contact.

ICS security and Industrial Ethernet
We offer support during the configuration and startup phases of your network and show you how to optimize it.

Support

Contact and support  

You can still count on our service network even after you have made your purchase

Our service network is on hand worldwide to assist you during installation, startup, and operation.

ICS security and Industrial Ethernet
If your network is not working according to your expectations, we will eliminate any faults. We will analyze your network, assist with configuration modifications, and make recommendations regarding interaction with other components.

Further information

Phoenix Contact UAB

Svitrigailos str. 11B
03228 Vilnius
+370 5 210 6321

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