Product and usage information tailored and optimized to your needs Quick and easy individual and legally compliant documentation
Creating product and usage information such as operating instructions, data sheets or brochures is our daily business. You benefit from the fact that, in addition to our standard products, customer-specific products are also an important component. Our task is to efficiently enable the safe and complete use of a product. Whether system, individual product or software.
- Creation in accordance with the Machinery Directive, Low Voltage Directive, EMC and ATEX.
- Implementation in accordance with DIN EN ISO 82079-1 and DIN EN ISO 20607, among others.
- Output formats as required on site. Printed, digital as PDF or as an online help system. Content that is understandable and provided in the appropriate medium.
- In addition to technical understanding, the structure, language, layout and content are also taken into account.
- The result is optimized user-friendliness and reduced support.
Observe the new Product Liability Directive 2024 of the EU - software is now also covered. Without instructions, there is a product defect!
What services do we offer? New creation, review/evaluation, revision, consulting
New creation
When creating a new manual, operating instructions or operating manual, we are guided by the customer's wishes. From a legal point of view, we always prepare the documentation in accordance with the standards DIN EN ISO 82079-1 and DIN EN ISO 20607. In addition, the requirements of the directives, regulations and other standards are taken into account.
We have the necessary specialist know-how. We have been working hand in hand with colleagues from specialist departments such as "Energy", "E-mobility", "Process industries", "Infrastructure", ""Building Automation" or "Manufacturing, device manufacturing, and systems manufacturing" for years. We cover a broad spectrum of industries. You benefit from our expertise and many years of experience in customer-specific projects. Also discover our software solutions.
Testing/evaluation
An independent view by experts from the same industrial environment
environment can often provide a better assessment. The evaluation of information for use and operating instructions is based on generally accepted criteria. These checklists are standardized and refer to international standards.
We assess whether the relevant content is included in the operating instructions and how comprehensible they are. We compare your instructions with checklists from standards and, if applicable, legal regulations.
Furthermore, we highlight in detail points that should be optimized and document clearly which items are present but may need to be supplemented.
Depending on the complexity of the product and how relevant information is conveyed to the user to ensure safe and correct use, the documentation is evaluated.
Revision
Do you want to implement the results immediately after the review? No problem, we can support you with that too.
- Are you planning to retrofit a system?
- Do you only need additions to the existing operating instructions?
- Is the existing system documentation out of date?
Here too, we can process the documents and tackle the issue together.
Comprehensive advice
Whether you need new documentation, a revision or the right choice of documentation, we can advise you in all areas of technical documentation. We focus entirely on your requirements and help you to the exact extent that makes sense for you.
From practice for practice
Unlike pure consulting companies in technical documentation, we are always in a position to support you in implementing the results once the consulting has been completed. Many of our consulting projects are thus accompanied by us from the initial idea to the final implementation. We stand for innovative and at the same time practicable solutions.