Whether ordered in error or simply not required: in such cases we help you by means of a straightforward reverse transaction and credit note. Products that are not required tie up your funds and storage space. It is important to free them up again quickly and without any red tape. We are here to help you do just that.
Return service at Phoenix Contact – what can you expect from it?
Please note the following requirements in order to enable us to handle returns quickly and successfully:
You can help speed up the return process by completing the following steps:
Are you unsure whether your goods meet the conditions of our return policy? Or do you want to find out the status of your request?
Just send us a short message via our contact form – we'll get back to you shortly!