Service and support

After sales service

Fast – reliable – top class: you can rely on our service commitment even after you have made your purchase.

Customer-specific solutions

We provide exactly what you require. Your phone call or e-mail is enough – as soon as we receive it we start developing a solution that is tailored to your requirements.

Services for automation

Implement your automation application efficiently and cost-effectively. Our experts provide support through all the phases of your project and work with you at each stage.

Services for marking solutions

Our services for all aspects of your printing and marking systems provide you with flexible solutions that can be individually tailored to your needs.

Services for the safety of machinery and systems

Comprehensive support for all aspects of safety regarding your machinery. We are on hand to assist you with services that are tailored to your needs.

EDI – document exchange

Automate your enterprise resource planning with EDI – and reduce your administrative costs significantly.

Electronic catalogs

Make sure you have all the product master data you require. We supply you with data in various standard formats.

OCI – SAP link

Access our catalog data easily – with OCI, the open and standardized interface.

Order tracking

Track the progress of your order at every stage from the purchase order to your package being delivered – 24 hours a day, 7 days a week.

Apps from Phoenix Contact

The latest products, mobile system access, and much more – experience Phoenix Contact on your smartphone or tablet.

E-learning

Products and technology clearly explained: e-learning from Phoenix Contact ensures that you quickly gain perspective and understanding.

Fairs

See all the newest products and innovations at an exhibition near you.

Information material

Do you want more information on product ranges or prices? Whatever it is that you require – our service team will compile an information package for you.

Innovation magazine UPDATE

Find out all you need to know about our products, discover the fascinating world of electrical engineering: always stay well informed with our UPDATE innovation magazine.

With Knowledge Base, we would like to provide you with easy access to our knowledge.

Do you require information? You can download it here.

Here you'll find all the downloads for our products. Download the data you require free of charge.

Product changes and discontinuations

At this juncture, we would like to notify you of product changes and discontinuations.

Product Security Incident Response Team

Exchange vulnerability-related information about Phoenix Contact products with us.

Product selection and planning assistance

Get your plans into motion: we provide support in planning your projects and selecting suitable products with the aid of our clever assistants.