As new and immediately available

The clever alternative: exchange products still hit the mark in terms of performance and product warranty, but are considerably cheaper. Due to high demand, we also have some select products ready on hand in reconditioned, as-new versions.

Your advantages

  • Exchange product available immediately
  • Attractive price advantage: as-new product with up to 35% discount compared to the price of a new product
  • Highest level of quality, as it is covered by the same warranty and scope of service as a new product

Our focus

Exchange service at Phoenix Contact – what can you expect from it?

  • In the event of a faulty product, we will check whether a comparable alternative is in stock in the exchange warehouse.
  • If so, we will inform you and will gladly advise you.
  • We ensure that delivery is as fast as possible. This means that your system downtime is as short as possible.

Return delivery note

Do you want to send in a faulty product? Then download the return delivery note, fill it in, and include it with your return delivery.

Contact form

Do you want to find out more about the options and prices offered by the exchange service?

Just send us a short message via our contact form – we'll get back to you shortly!


Unit 15C, 930 Great South Road
Auckland 1061

Phone: 0508 474 636
Toll Free (Local)
0508 474 636

This website uses cookies, by continuing to browse, you agree to our cookie policy. Read our privacy policy for more information.