Service and support

Our industry experts advise you during every phase of your project cycle, and if required, take over the engineering of your system. All Phoenix Contact components are tested intensively in the independent and accredited Phoenix Testlab.

Control cabinet solutions are designed and engineered according to the required standards and directives. This allows you to be sure that our finished solution products meet the highest requirements.

Protect your systems against unauthorized access from hackers or malware. Industrial Ethernet from Phoenix Contact can be easily integrated into your automation infrastructure because we use decades of experience in automation and industrial Ethernet networks to make Ethernet easy.

On request we can provide professional support, from consultation to network analysis right through to engineering.

Thanks to intensive contact with our customers and years of on-site experience, we have developed a qualification concept whereby we can specify employee qualifications in order to meet your individual requirements: we offer you the appropriate service depending on the project phase, target group, and prior knowledge.

Our service teams excel, thanks to their focused expertise, years of practical experience, and high degree of flexibility.

Our service network is available to you during installation, startup, and operation even in the most remote regions of the world, for example, a free system hotline with 24 hour product support. In the event of an emergency, we can provide you with replacement parts outside of office hours.