Turnkey remote maintenance.
With Internet technologies, you have the capability to establish connections to your machines and systems anywhere and at any time. Phoenix Contact products enable you to protect network connections against interference and tampering. They feature state-of-the-art security mechanisms such as VPN, IPsec encryption, and integrated firewalls.
The mGuard Secure Cloud securely connects service personnel and remote maintenance locations via the Internet. It provides operators, machine builders, and system manufacturers with a complete turnkey VPN solution.
The mGuard Secure Cloud provides you with a complete turnkey VPN solution. Your service personnel can connect quickly and securely to machines, industrial PCs, and controllers via a simple web interface.
The cloud – based on the mGuard industry standard – uses Virtual Private Networks (VPNs) with the proven IPsec security protocol. This guarantees the confidentiality, authenticity, and integrity of all data transmitted between all devices connected via the mGuard Secure Cloud.
The remote monitoring solution, hosted in Germany, provides cloud-computing in compliance with the most stringent European data protection standard (GDPR). This means that you do not need to invest in hardware, and you save on local administration costs. The hosted cloud is always up to the latest standard. Thus, you benefit from regular updates and patch management, low latency times, and a highly available computing center that operates around the clock. This is a particularly convenient service, especially for small- and medium-sized businesses.
The mGuard Secure Cloud uses IPsec VPNs, and ensures the confidentiality, authenticity, and integrity of data transmitted between the devices. Service personnel use an approved VPN client, such as the mGuard Secure VPN Client Software or an FL mGuard smart, and connect their workstations to the mGuard Secure Cloud. The machines are equipped with industry-capable remote maintenance routers, and establish your VPN connection to the cloud as needed. The mGuard Secure Cloud web interface controls the service technician's access to the machines.
mGuard Secure Cloud features:
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mGuard Secure Cloud Basic | mGuard Secure Cloud Premium | |
---|---|---|
Number of users | Unlimited | Unlimited |
Number of machines | Unlimited | Unlimited |
Number of service workstations | Unlimited | Unlimited |
Simultaneous service connections | 1 | 3 |
Transfer volumes per service connection | 2 GB/month | 2 GB/month |
Transfer volumes in total | 2 GB/month | 6 GB/month |
Guaranteed bandwidth | None | 1 Mbps per service connection |
Guaranteed availability (SLAs) | None | 98% |
Service VPN clients |
mGuards, | mGuards, IPsec software VPN clients, macOS |
Mobile service VPN clients | iOS (Apple iPad and iPhone) | iOS (Apple iPad and iPhone) |
Machine VPN clients | mGuards, TC Cloud clients | mGuards, TC Cloud clients |
Cloud support | Phone, e-mail | Phone, e-mail |
Can be extended | No | Yes |
Authorization model | Standard | Extended (location/machine) |
Reporting | Yes | Yes |
Report filter | No | Yes |
Report export | No | Yes (CSV, Excel, PDF) |
Two-factor authentication | Time-based one-time-password (TOTP), e-mail | Time-based one-time-password (TOTP), e-mail |
Configuration blueprints | No | Yes |
Machine networks | 1 | Unlimited |
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