Remote maintenance

Remote maintenance

Secure remote maintenance

Increasing machine availability.

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Secure remote maintenance opens up great potential in terms of additional services for manufacturers of machine and production systems. With mGuard technology, Phoenix Contact offers a solution that you can easily integrate into your machines and systems. Furthermore, with mGuard Secure Cloud, you also receive a hosted, ready-to-use, secure portal for cloud-based remote maintenance.

Your advantages

  • VPN infrastructure with the IPsec (Internet Protocol Security) security protocol for operators, machine builders, and system manufacturers
  • Secure and reliable, thanks to industry-proven mGuard technology
  • Compatible with all mGuard security appliances and certified VPN clients
  • Cloud-based remote maintenance with the mGuard Secure Cloud

Secure remote maintenance of machines worldwide - scalable with the mGuard Secure Cloud

Industrial remote communication with mGuard Secure Cloud  

mGuard Secure Cloud

Secure online remote maintenance of your machines with the mGuard Secure Cloud: confidentiality, authenticity, and integrity of data between devices is guaranteed thanks to IPsec VPN connections. The hosting service, operated in Germany, makes the cloud available worldwide.

VPN gateways to the mGuard Secure Cloud

Secure remote maintenance of machines  

TC Cloud Client VPN gateway

TC Cloud Clients as VPN gateways connect machines to the mGuard Secure Cloud securely over the Internet. They provide an inexpensive basis for scalable remote maintenance of machines. As such, customers have the choice between TC Cloud Clients which use operator networks, and versions which use global 4G-LTE mobile networks for cloud communication. TC Cloud Clients are configured via the mGuard Secure Cloud and are ready for immediate use in the machine.

The TC Cloud Clients have a digital input and output. Thus, service connections to the mGuard Secure Cloud can be established and signalized as necessary.

IP-based remote maintenance via the Internet

Secure remote maintenance via the Internet and mobile network  

IP-based remote maintenance via the Internet

The Internet can be used as a worldwide medium for remote maintenance and servicing in machine building and systems manufacturing. Firewall and VPN technology help to make using the Internet for IP-based remote maintenance more secure.

Thus, service technicians around the world have a straightforward, cost-effective and, above all secure method of accessing production systems.


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Secure communication

Remote services with the mGuard Secure Cloud

TC Cloud Client

Configuration with the mGuard Secure Cloud

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