Applying, interviewing and selection

Applying, Interviewing and Selection

Building a professional relationship

Here’s what you can expect from our application and interview process.

“We don’t trick hire” – Kevin McKenna, General Manager.

This statement is at the forefront and the very heart of all our recruitment decisions and is the foundation for which our selection and recruitment process is based.  Our employees are our most valuable resource and it is our aim to provide a positive experience to all candidates at all stages in the process.

Awarded one of Canada's Best Workplaces, we are a great place to work and we recruit only the very best.  We look for inspired, creative, positive people who are not afraid to challenge the status quo.  

Many say it but we believe it! The recruitment process is a two way street. It is an opportunity for our team to match your skills and experience against the role you are applying, and perhaps more importantly, to determine your 'fit' within our culture – it also provides the opportunity for you to determine if our company and our culture are a fit for you.  

During this process you will be asked questions that will help our interview team determine your qualifications and behavioral match within our organization.  We want to encourage you to do the same.  This is an opportunity for you to ask our team questions about the work, the environment and the culture.

Step 1: Review our current open positions and apply on-line

Unlike most companies, when you apply for a position at Phoenix Contact your resume and application go directly to the hiring manager for review.  If your skills and qualifications match the hiring manager’s needs, they notify Human Resources to move on to the next step.

Step 2: Human resources phone screening

Once they receive your information from the hiring manager, our recruiting team will contact you to conduct a phone screening.  This phone screen is typically about a half hour in length and if a mutual match is confirmed, our recruiter will facilitate the interview with the hiring manager.

Step 3: Hiring manager interviews

You will be contacted by a member of our recruiting team to coordinate an interview with the hiring manager.  This interview may be done by phone or in person.  During this interview, the hiring manager will ask you questions about your experience to further match your skills against our opening.

Step 4: Assessments/profiles

Depending on the role you interview for, this may be the time when an assessment or sales profile is administered.

Step 5: Final interviews

The final interview process is always an in person interview with an interview team selected by the hiring manager for the position you are applying for.  This interview team can consist of other managers, peers within the department and human resources.

Step 6: Offers

At the conclusion of our interview process, our interview team will debrief and the hiring manager will make the final hiring decision.  If you are the candidate whose best matches our opening based on the entire interview process a member of our recruiting team will contact you to review our offer of employment.


8240 Parkhill Drive
Milton, Ontario L9T 5V7

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