Service and support

Service and support

Quality is no coincidence

“Made by Phoenix Contact”. For us, this means the best quality in every product, in every discussion, for the entire solution.

Irrespective of whether you operate, plan, produce or maintain systems – our services provide reliable support that is tailored to your requirements.

Engineering and control cabinet solutions

Employee in front of a control cabinet  

We accompany you through the key phases of your project

Our industry experts advise you during every phase of your project cycle, and if required, take over the engineering of your system. All Phoenix Contact components are tested intensively in the independent and accredited Phoenix Testlab.

Control cabinet solutions are designed and engineered according to the required standards and directives. This allows you to be sure that our finished solution products meet the highest requirements.

Services for the safety of machinery and systems

Consultation on safety products for wind energy  

Benefit from the knowledge of our safety experts

In addition to the comprehensive functional safety product range, Phoenix Contact supports you with an individual range of services for the safety of machinery in wind turbine generators.

Our industry experts advise you, in a non-product-specific manner, on all questions relating to conformity assessment (CE) for the Machinery Directive and on the safety requirements for certifying the WTG in line with GL 2010 or IEC 61400.

After sales service

Service hotline employees  

Even after purchase, you can count on our service network

Our service teams excel, thanks to their focused expertise, years of practical experience, and high degree of flexibility.

Our service network is available to you during installation, startup, and operation even in the most remote regions of the world, for example, a free system hotline with 24 hour product support. In the event of an emergency, we can provide you with replacement parts outside of office hours.


Unit 7, 2-8 South Street
Rydalmere NSW 2116

Fax: 1300 723 399
Customer Service Hotline
1300 786 411

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