Service and support

Service and support

Quality is no coincidence

“Made by Phoenix Contact”. For us, this means the best quality in every product, in every discussion, for the entire solution.

Whether you operate, plan, produce or maintain systems – our services provide reliable support that is tailored to your requirements.

Engineering and control cabinet solutions

Employee in front of a control cabinet  

We accompany you through the key phases of your project

Our industry experts advise you during every phase of your project cycle, and if required, take over the engineering of your system. All Phoenix Contact components are tested intensively in the independent and accredited Phoenix Testlab.

Control cabinet solutions are designed and engineered according to the required standards and directives. This allows you to be sure that our finished solution products meet the highest requirements.

Services for the safety of machinery

Personal consultation  

Benefit from the expertise of our experts

In addition to the comprehensive functional safety product range, Phoenix Contact supports you with an individual range of services for the safety of machinery in the automotive industry.

Whatever the product, our industry experts help you with any questions you may have on conformity assessment (CE) and provide support during the planning and implementation of the safety lifecycle according to EN 62061 or EN 13849. Moreover, we will provide you with the relevant expertise on the safe operation of machinery.

Training and workshops

Customer during a training session  

Exchange of specialist information, tailored to your level of knowledge

Thanks to intensive contact with our customers and years of on-site experience, we have developed a qualification concept whereby we can specify employee qualifications in order to meet your individual requirements: we offer you the appropriate service depending on the project phase, target group, and prior knowledge.

 

After sales service

Service hotline employees  

Even after purchase, you can count on our service network

Our service teams excel, thanks to their focused expertise, years of practical experience, and high degree of flexibility.

Our service network is available to you during installation, startup, and operation even in the most remote regions of the world, for example, a free system hotline with 24 hour product support. In the event of an emergency, we can provide you with replacement parts outside of office hours.

PHOENIX CONTACT PTY Ltd

Unit 7, 2-8 South Street
Rydalmere NSW 2116

Fax: 1300 723 399
Customer Service Hotline
1300 786 411

This website uses cookies, by continuing to browse, you agree to our cookie policy. Read our privacy policy for more information.

Close