When placing orders for different product types, a few rules need to be observed. Following these guidelines ensures optimal interaction with our Sales department.
For electronic orders – e.g., with EDI or also via e-mail – the following rules must be observed. For all other forms of ordering, the specifications merely act as a guideline.
Standard products are clearly identified: by their Phoenix Contact order number, the EAN number or your customer order number.
Split items are products from the marking material group. They can be printed in a different way to standard products.
Version items include all items that can only be clearly identified by specifying features.