Service packages

Service packages

Our service packages take care of everything

Benefit from our service packages, which bundle together all of our services for your marking solution.

With our service packages, we ensure that your printing systems are always fully functional. Benefit from professional support during device installation, regular maintenance, and free repairs. Choose from various packages and select the combination of services that best suits your needs.

Your advantages

  • Optimum starting point, as our service technicians install the marking systems and provide intensive training for your employees
  • Minimal risk of failure, thanks to regular maintenance
  • No unplanned expenditure, thanks to free repairs

Essential Service Package

Service package for marking solutions  

Image caption

  • Free delivery of the marking system
  • Free operation training
  • Preventive maintenance twice a year
  • 20% discount on spare parts
  • 72 hours response time
  • Free repairs within a period of 3 to 5 days at our service center when required
  • Unlimited remote support

Comprehensive Service Package

Service package for marking solutions  

Image caption

Upgrade your experience and secure complete peace of mind. In addition to the wide range of benefits covered in the Essential Service Package, you can benefit from:

  • Preventive maintenance three times a year
  • 40% discount on spare parts
  • 48 hours response time
  • Free repairs within a period of 2 to 3 days at our service center when required

For the duration of the service agreement, Phoenix Contact technicians shall provide remote or site support (as necessary) for any necessary updates of firmware, driver, and software required for the equipment to continue to operate in an efficient and proper manner.

Contact

Are you interested in our service packages?

PHOENIX CONTACT Middle East FZ LLC

1201N-1206N, HQ Complex,
Dubai Science Park
P.O. Box 345002
Dubai, United Arab Emirates
+971 4 4370324