Open jobs at Phoenix Contact

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Open job positions

Interested candidates should apply via email quoting the position applying for, number of years of experience and current CTC in subject line as (Position-Years-Current CTC) attaching a comprehensive CV to: hr@phoenixcontact.ie

Phoenix Contact appreciates individuals who are interested to join us, however only those selected for interview will be contacted.

Internal Sales Support Executive We are looking to recruit a sales support professional.

We are looking to recruit a sales support professional. Skills should include high degree of competence with MS packages, especially Excel, with ideally experience in operating within a busy sales office environment. The emphasis for the role is onfront office activity – dealing with internal & external customer enquiries, pre- and post-sales support.

Key Responsibilities

  • Dealing proactively with customer enquiries/sales support enquiries
    and quotations
  • Field sales staff support including follow up of enquiries
  • Technical Queries from internal and external sources
  • Demonstrating a thorough follow-through of all queries including assistance with specification of products
  • Liaising with headquarters on commercial and technical queries as required
  • Office Admin including processing incoming customer orders efficiently and quickly
  • Managing customer complaints/issues – deal with effectively and appropriately
  • Handling Customer acknowledgements and delivery information
  • Keeping customers informed of order status
  • General Sales office support administration
  • Used to dealing with telephone enquiries
  • Used to working in a busy environment

Skills

  • Business and / or Technical Qualification in Electrical, Engineering or IT Comms preferable
  • Strong Organisational Skills required
  • Ability to work independently and as part of a team
  • Baan / SAP System knowledge and experience in using MS Packages such as Office, Outlook & MS Teams
  • Excellent level of computer skills essential with Microsoft Word, Excel, PowerPoint
  • Availability to travel if required within Ireland and abroad if necessary
  • Attention to detail is essential

All enquiries by email only to hr@phoenixcontact.ie.