Repair/complaints service

There for you - even after the purchase

Do you value competent and confidential handling of a complaint? We do too!

Contact us
Repair/complaints service

Repair/complaints service Do you have any questions? Please feel free to contact us.

Is your product faulty? Is it not functioning as expected? Report your repair request by calling +32 (0)2/723 98 11 or by e-mail at: tsupport@phoenixcontact.be

What we take care of

  • Service and advice are our top priority.
  • Expert, personal advice from our experienced after-sales team.
  • Single point of contact for all repairs and complaints.
  • Repair or exchange service for defective products.
  • In some cases, a loaner device is available for use during repairs.

Om het retourproces te versnellen, kunt u ons helpen door de volgende stappen te volgen

  • You can request a return number by phone or e-mail.
  • Enclose the return form with your parcel and return it to the address indicated.
  • Make sure the return number is clearly visible on the packaging.

PHOENIX CONTACT nv/sa

Minervastraat 10-12
B-1930 Zaventem